PlcConsoleGeneral Questions
Use support@plcconsole.com when you need clarification about app behavior, setup expectations or supported workflows.
Support
Support Runs Through One Email Address
PlcConsole support is handled directly through email. Reach out to us by email support@plcconsole.com for product questions, feature requests and issue reports.
There is no ticketing portal or separate intake system. Email is the single public support path for anything related to PlcConsole.
What to Send
Use Support for Questions, Requests and Issues
The support mailbox is the basic contact point for everything around the app. You do not need a special category or a support account.
Issue Reports
Send bug reports, unexpected behavior, connection problems and reproducible failures through the same email address.
Feature Requests
Send product ideas, improvement requests and missing workflow feedback through email instead of a separate roadmap or portal.
How Support Works
Direct Email Instead of a Ticket System
PlcConsole does not run a public ticketing system. Support is kept intentionally simple so the contact path stays obvious.
Single Contact Path
Email support@plcconsole.com for all support topics.
No Portal Required
There is no support dashboard, ticket number workflow or separate feature request board to manage.
One Place for Follow-up
Questions, clarifications and additional details should stay in the same email thread whenever possible.
Helpful Details to Include
Support can move faster when the first email includes the practical details that describe your setup and the issue clearly.
App context: Include the app version, device type and iOS or iPadOS version if relevant.
PLC context: Include the PLC model, connection path and any setup details that matter for reproduction.
Observed behavior: Describe what you expected, what happened instead and whether the issue is repeatable.
Useful attachments: Add screenshots or short notes that make the issue easier to understand.